Melbet Uruguay operates at melbet-uy.com under the management of Pelican Entertainment B.V., which holds Curaçao eGaming licence OGL/2024/561/0554 granted by Antillephone N.V. on November 15, 2024. This privacy policy explains how the platform collects, stores, and protects user data. As a result, every player in Uruguay can understand exactly what happens with their personal information. We encourage you to review all sections below before registering.
Data We Collect
Melbet Uruguay gathers several categories of personal data to deliver a secure and functional gambling experience. The table below outlines each data type alongside its specific details and the method through which the platform obtains it. Consequently, users can see at a glance what information the operator holds.
| Type of Data | Specific Details | Collection Method |
|---|---|---|
| Personal identifiers | Full legal name, date of birth, nationality | Submitted during account creation |
| Contact information | Email address, phone number, residential address | Provided at sign-up and profile edits |
| Payment data | Preferred payment method, deposit and withdrawal records | Recorded during financial operations |
| Device and access logs | IP address, device model, browser type, operating system | Captured automatically on each session |
| KYC documentation | Passport or national ID copy, proof of address | Uploaded during identity verification |
Additionally, the site tracks certain on-platform behaviour such as game preferences and session duration. The operator limits data collection strictly to what is essential for service delivery and regulatory compliance.
How We Process Your Information
Pelican Entertainment B.V. processes collected data for clearly defined and lawful purposes only. For example, identification details allow the platform to verify that each user meets the legal age requirement in Uruguay. Financial records, in turn, ensure accurate and timely processing of all deposits and withdrawals.
Beyond these core functions, technical logs play a key role in fraud prevention and platform stability. The operator also uses aggregated, anonymized data to improve the overall user experience. Most importantly, Melbet Uruguay never processes personal information for purposes that fall outside this policy.
Security Infrastructure and Data Protection
Melbet Uruguay protects all data transfers with industry-standard 256-bit SSL encryption. This technology scrambles information travelling between your device and the platform’s servers, making it unreadable to third parties. As a result, sensitive details such as login credentials and payment information remain secure during every interaction.
On top of that, the platform provides two-factor authentication (2FA) as an additional layer of account protection. Users can activate 2FA through their account settings at any time. Furthermore, Pelican Entertainment B.V. stores all personal data on servers located within certified and access-controlled data centres. Only staff members with verified authorization can view individual user records.
Cookie Usage
The platform relies on cookies to enhance functionality and remember user preferences across visits. Cookies are small text files that your browser stores locally on your device. Melbet Uruguay uses the following cookie categories to support its operations:
- Strictly necessary cookies: keep your session active and enable core functions like account login and page navigation.
- Analytical cookies: gather anonymized data about site traffic and user behaviour to guide performance improvements.
- Preference cookies: store your selected language, display theme, and other customization choices.
- Marketing cookies: track interactions with promotional content to deliver relevant offers.
You can manage or disable cookies at any time through your browser settings. Nevertheless, blocking strictly necessary cookies may prevent you from accessing essential platform features. Therefore, we recommend keeping them enabled for the best experience.
Third-Party Data Sharing
Pelican Entertainment B.V. does not sell or trade user data with external organizations for advertising purposes. However, limited data sharing may occur under specific and justified conditions. The following parties may receive restricted access to certain information when legally or operationally required:
- Licensing authorities: Antillephone N.V. and relevant Uruguayan regulators may audit user records for compliance verification.
- Financial service providers: payment processors and banking institutions receive only the transaction data necessary to complete deposits and withdrawals.
- Anti-fraud specialists: dedicated security firms analyse access logs and behavioural patterns to identify and prevent fraudulent activity.
- Legal advisors: external counsel may access data when required to respond to lawful requests or legal proceedings.
All third-party partners operate under strict non-disclosure agreements. In addition, the platform applies the principle of data minimization, sharing only what each task specifically demands. Consequently, complete user profiles remain within the Melbet ecosystem unless an explicit legal obligation dictates otherwise.
Your Rights as a User
Every account holder at Melbet Uruguay enjoys a clear set of rights regarding their personal data. You can exercise any of these rights by contacting the support team through the official channels available on the site. Below is a summary of the key rights available to all verified users:
- Right to access: request a full copy of all personal data the platform stores about you.
- Right to rectification: correct any inaccurate, incomplete, or outdated information in your account profile.
- Right to erasure: ask the operator to delete your personal data, provided no legal obligation requires its retention.
- Right to restrict processing: limit how the platform uses your data in certain circumstances.
- Right to withdraw consent: opt out of marketing communications or non-essential data processing at any point.
The platform aims to process all data-related requests within 30 calendar days. In some situations, the team may need to verify your identity before proceeding. For instance, a request for full data erasure may require additional confirmation steps to protect your account.
Policy Updates
Pelican Entertainment B.V. reserves the right to modify this privacy policy as regulations or operational needs evolve. For instance, changes to Curaçao eGaming guidelines or Uruguayan data protection laws may require adjustments. The operator will notify users about material changes through direct email alerts and prominent on-site notices. Continued use of the platform after a revision implies acceptance of the updated terms. This document was last updated in March 2026.